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Qus & Ans


Whats up with the name?

Neemans is a combination of our founders mother and father's name . Mother Neelam & Father Manjeet combined to be called as Neeman's.

Why did you start Neemans?

We believe a picture speaks more than words and a video speaks way more than a picture. Here is a short illustration/video to explain why we started Neemans and why we are moving away from Synthetic materials to natural sources to make our shoes.

Explain the process followed in making Neemans shoes?

Manufacturing Neemans shoe was a global affair. Our entire journey of sourcing finest Merino Wool to creating India's most comfortable shoe is summarized in the video here.

Are Neemans designed for Women ?

Off-course . Neemans are designed for Men and Women. Our unisex sizing and design makes it super comfy for Men and Women.

How is Neemans Merino Fabric made?

Neemans are made from Merino Wool from Australia . Merino Wool is sourced , cleaned , combed , drawn , spun , yarn is knitted , soaped and then brushed into Merino Upper Fabric.

What are the insoles made of ?

The insoles are made with recycled rubber and castor bean oil to reduce the Carbon footprint of the Shoes.

What are the soles made of?

Our soles are made from a composition of co-polymers for a perfect blend of lightweight and shock-absorbing grip. Their unique diamond pattern provide a superior grip.

Is Neemans Shoe Traceable ?

Yes. All the Merino Wool used to create the Shoe Upper is traceable to the farmlands of Australia.

What is Neemans Shoe Box made of?

Our Shoe box is made of 85% recycled wastepaper. Staying true to our promise of replacing synthetic materials to environmentally better and recycled materials!. Check out our unboxing video to get a glimpse of our packaging.

How do we know that these sheep are treated humanely?

All the Merino Wool used to make Neemans shoes is non mulesed and from farms which ensure all the sheep are healthy and provided adequate amount of water and light all round the year.

Does Neeman's wear offline stores ? Where can we try Neeman's Shoes ?

We here at Neeman's have started on a journey to create a better and hassle free shopping experience online via our website . The idea is to work with you till you find the shoes you love . We have a 7 Day window in which the shoes can be returned or exchanged . Size/Exchange Policy : If you run into size issues , then all you need to do is drop and email and we will immediately ship a shoes in the next size to you.


What are these shoes made of?

These shoes are made of Merino wool, a naturally occuring fibre made from the fleece of Merino Sheep from Australia. These are super thin (about 20% of the thickness of the human hair), light and flexible adding a number of features to the resulting Neeman’s Merino shoe.

How are they cool to use during summers?

Merino wool is highly breathable which allows it to be cool during summers. Moreover, it also wicks moisture away from the skin which is evaporated from the surface of the fabric. This prevents the wet clammy feeling you usually experience in synthetic shoes, hence keeping your feet dry and comfortable. This amazing fabric absorbs more than 30% of its own weight in moisture before you start feeling wet.

How flexible are these shoes? Will it fit my wide feet?

Neeman’s shoes are designed to be comfortable and adjust to the feet of the user. Hence, these shoes are super flexible and will snugly fit even on wide feet.

What kind of support and cushion do these shoes provide?

Neeman’s has partnered with Ortholite, an industry leader in insoles, to manufacture super soft merino insoles made from castor bean oil. These are not only soft and comfy but also provide additional cushion to your heel.

How can I try the comfort Neemans has to offer. Does Neemans have a physical store where I can walk in to and try the shoes?

Right now, our shoes are only being sold online and as such we do not have any experience centre / store affiliations. We’ll update this section as and when we have our experience centres across cities in India. In the meanwhile, you can certainly go through the blogs and video reviews posted by experts and our customers online.

Is Leather used in making Neeman's Shoes ?

No . We haven't used leather in making our shoes.

Are the Shoes Odour Resistant?

Yes our shoes can be worn without Socks and are Odour Resistant. Merino wool’s natural ability to stay breathable, effectively manage moisture, ensures it prevent odor-causing bacteria from forming .

What if I observe any smell after several weeks or months of wear?

Our Merino Wool shoes absorbs body's moisture and lock it within the fabric within itself. After a period of locking the moisture and sweat , it is natural to observe some Odour from the Insoles. For some it could be after several months and for few it could be in 6-8 weeks. This completely depends on how much of sweat an individual's body releases . Everybody's body temperature is a lot different and hence the difference. As and when the Odour is observed , the insoles need to be washed in a machine and then they should good to use. The insoles come out fresh and ready for your everyday adventures.

Can Neeman's Shoe be worn in Summer ? Its Wool , so would it be hot ? Are they only for Winter ?

Neeman's Shoes are made with Australian Merino Wool . Merino is a lot different from Traditional wool and can be used all round the year. The fibers of Merino are very soft and absorb the wearer's moisture and behave accordingly . Merino wool is an active fibre that reacts to changes in body temperature. Neeman's Merino Wool Shoes help you stay warm when the weather is cold, and cool when the weather is hot.

Can Neeman's shoe be worn in Winter Season ? Do they dry quickly if they get wet ?

Neeman's Shoes are designed to be water resistant . So they wouldn't get wet in mild rainy conditions . But if it is pouring , then they would . They are designed to dry quickly , so after they get wet leave them for a while and the shoes would dry out and ready for your next adventure.

What is the difference between Neeman's Wool Jogger and Neeman's Classic Sneaker ?

Wool Jogger : Is designed in the shape of the foot and gives the wearer maximum room to stretch and relax. It is multi-functional and can be worn for mild jogs , runs , work , casual , parties and everywhere. The sole is different and has more cushioning near the heel . Wool Classic Sneaker : This is our classic sneaker design with a more snuggly fit . They are super classly and stylish . All our shoes are designed for all day comfort and take you from start to end of the day with great comfort . If you need a shoe for mild activities and all day wear then choose Jogger or Sneakers are amazing.

Are all the shoe styles designed to be unisex?

Yes. All our shoe styles are designed to be unisex . They can be worn by Men and Women.

Can Neeman's be worn in Rainy season?

Neeman's shoes are designed to be water resistant . However , if it is pouring down then the shoes would become wet. Merino Wool and other natural fabrics used dry out very quickly , so leave the shoes aside for a few hours and you can wear them again.

Can Neeman's Shoes be worn with Socks ?

Our Shoes are designed to be worn with or without socks . With that being said , the feel of our shoes without socks is amazing. But if you are socks lover then its still a great pair.

I received my pair of Neeman's , the shoes feel amazing . I am not sure on the durability as the fibers look delicate .

We have crafted Neeman's after 2 years of research with Natural fibers which are lightweight , super comfy and durable at the same time. They are designed to last and withstand your everyday adventures .


What is the 7 Day Trial?

Returns for all Neemans is accepted for all unworn shoes within 7 days of receipt for a full refund .

What are terms and conditions of the return policy?

A Product in an unworn condition with the packaging intact not later than seven (7) days from the date of delivery of the order . If the product is returned after seven (7) days, damaged, or not in its original packaging, Neemans will be unable to honor a refund for the merchandise and the decision of Neemans shall be final. No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the Product.

What is the return process?

Please contact within 7 days of delivery with your order number to receive a return shipment and the details to send the Neemans back to us.

How long does the return process take?

If the terms and conditions of Neemans return is met then the payment will be processed within seven (7) business days of receipt of the returned package.

Can the shoes be returned after wearing ?

We here at Neeman's are flexible and give you the option of changing the shoe style , colour or make for a period of 7 days or even get a refund if you don't love the Comfort or feel of our shoes for any reason . However the shoes shouldn't be worn outside . The refund or exchange wouldn't be applicable if the shoes are worn.

How does the exchange policy work ? What if I encounter size issues ?

The focus for us here at Neeman's has been to improve the buying process of shoes and make them super easy and hassle free. If you run into size issues , then all you need to do is drop us email at and we will immediately ship a shoes in the next size to you. All the shipping and exchange costs are on Neeman's


Do I pay for shipping ? Is the shipping free?

We deliver Neemans to your doorstep in a recyclable box at no added cost to you.

How long does it take for the shoes to ship ?

All the shoes ordered ship within the same or next business day from our warehouse in Hyderabad.

How many days does it take for the shoes to reach ?

It takes 4-5 Business days for our shoes to reach any where across India. Metro cities like Bangalore , Delhi , Mumbai , Hyderabad and Chennai may get shoes in 3 Business days.


How I do take care of my Neemans Shoe?

The Neeman’s shoe is dirt, spill and wrinkle resistant which makes it way more durable and easy maintenance than any other synthetic or natural shoes. Merino Wool wicks moisture and is naturally odour resistant, so all you have to do is leave them to dry overnight and they’ll be fresh & ready to use the next day. You can always throw them in a washing machine for a spin, if they are too dirty for your liking. Make sure you remove the insoles and the laces before and use the gentle cycle.

Are these shoes machine washable?

For a quick wash, remove the insoles & laces . Place the shoes in the bag and pop the shoes in a washing machine on a delicate cycle or Wool cycle. Do not dry your shoes in the dryer. Always AIR dry them.The insoles are recommended to be washed by hand for best results. Dry them overnight and they will be fresh and dry for you to use again.

Can I dry Neemans shoe in a dryer?

Though, the merino wool on your Neeman’s shoe is pretty sturdy and able to withstand the abuse of daily wear, we’d strongly advise you against using it in a machine tumble dryer. After wash leave the shoes for AIR dry . Machine dry can significantly reduce the life of your shoes.


Do you ship Internationally?

Yes , we ship internationally.

Do you charge for shipping on International Orders ?

Yes , we charge a flat amount of Rs 1200 for shipping.

Do you carry half sizes ?

We don't carry half sizes . In the case of half sizes , we recommend going up a size. For example , if you wear UK 7.5 , then select UK 8.

How do I track my order ?

Once your order is shipped , the tracking link is sent to you via email .

Where are the shoes being sent from ?

All the shoes are sent from our warehouse in Hyderabad, India.

How long does it take for the shoes to deliver ?

International shipments are delivered within 7-12 working days . (A Business day is Monday to Friday)

Do I have to pay customs and import charges ?

We don't include duties and import charges as part of the product cost . Most Countries charge duties on imported items depending on the product value at the time of port entry . For example , United States doesn't have any duty charges for goods less than $500. So every country would have a different import rule. The import duty if applicable would be payable at the time of delivery.

Can I pay by Cash on Delivery for International Orders?

International orders don't qualify for Cash on Delivery.

Size Chart
UK Size US Men Size US Women Size Standard
EU Size
Foot Length
3 4 5.5 35.5 21.9
4 5 6.5 37 22.8
5 6 7.5 38 23.7
6 7 8.5 39 24.6
7 8 9.5 41 25.4
8 9 10.5 42 26.3
9 10 11.5 43 27.2
10 11 12.5 45 28
11 12 13.5 46 28.9
12 13 14.5 47 30
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